1. How to order ?
Placing an order with us is very easy. Select the items and Add it to the cart , Click on “I am going to order', then enter your address details etc , you will see an invoice and then pay according to the bank account on the invoice .
2. Whats the MOA?
Minimum Order Amount is €1000 for free delivery in Europe, we can support trail order at MOA €500 .
You can mix different models together to try ！
1. How can I pay for my order?
Please pay to our Bulgaria bank account on the invoice directly .
Bank Name: Raiffeisen bank Bulgaria
Account No /IBAN :BG32RZBB91551005601794
Code SWIFT/ BIC: RZBBBGSF
1. What is the delivery time ?
Delivery time : Our average delivery time is 2-7 days for all Europe country .
Delivery date : All the shipments are arranged at every Wednesday and Friday.
1.)Ship on Wednesday : Order needs to be confirmed and paid before Tuesday
2.)Ship on Friday : Order needs to be confirmed and paid before Wednesday
2.How to track my order ?
You will receive a shipping confirmation by email as soon as we shipped the order.
1. Ship by Truck : The driver will contact with you in advance before delivery .
2. Ship by DPD express : You will receive a track number & track link .
3. What are the shipping costs?
Shipping is free based on MOA €1000 per order.
Robotime brand will responsible for after-sale service .
Please email us at email@example.com .