NEW RETAILERS REQUESTING WHOLESALE ACCOUNT
All FAQs (Helpie FAQ)
Sample of All FAQs (Helpie FAQ)
Helpie FAQ
When can I receive my orders?
The Processing Time will be 1 - 2 business days after we receive your orders. The estimated arrival time of your orders is Processing Time + Shipping Time.
Standard Shipping (available in Europe):
Shipping Time: 5 - 8 Business Days
Express Shipping (available in Europe):
Shipping Time: 3 - 7 Business Days
(Free shipping over 1000 €)
To learn more about our Refund and Returns Policy, please click here.
Do you offer free shipping?
Yes, Robotime Europe - One Stop Toys & Puzzles wholesale Store offer free Europe shipping for orders over 1000 Euro.
How to start a business partnership?
We casually welcome cooperation inquiries from any client, please contact us:office-eu@robotime.com
What if some parts are broken or lost?
We offer part replacement service. Please click here to learn more about how to apply for it.
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