What if some parts are broken or lost?

We offer part replacement service. Please click here to learn more about how to apply for it.

Do you offer free shipping?

Yes, Robotime Europe - One Stop Toys & Puzzles wholesale Store offer free Europe shipping for orders over 1000 Euro.

How to start a business partnership？

We casually welcome cooperation inquiries from any client, please contact us：office-eu@robotime.com

When can I receive my orders?

The Processing Time will be 1 - 2 business days after we receive your orders. The estimated arrival time of your orders is Processing Time + Shipping Time. Standard Shipping (available in Europe): Shipping Time: 5 - 8 Business Days Express Shipping (available in Europe): Shipping Time: 3 - 7 Business Days (Free shipping over 1000 €) To learn more about our Refund and Returns Policy, please click here.

Mars Outpost Display Showcase

NEW RETAILERS REQUESTING WHOLESALE ACCOUNT

Frequently Asked Questions

What if some parts are broken or lost?
We offer part replacement service. Please click here to learn more about how to apply for it.
Do you offer free shipping?
Yes, Robotime Europe - One Stop Toys & Puzzles wholesale Store offer free Europe shipping for orders over 1000 Euro.
How to start a business partnership？
We casually welcome cooperation inquiries from any client, please contact us：office-eu@robotime.com
When can I receive my orders?
The Processing Time will be 1 - 2 business days after we receive your orders. The estimated arrival time of your orders is Processing Time + Shipping Time.Standard Shipping (available in Europe): Shipping Time: 5 - 8 Business DaysExpress Shipping (available in Europe): Shipping Time: 3 - 7 Business Days(Free shipping over 1000 €)To learn more about our Refund and Returns Policy, please click here.